Enter your and fellow passengers’ flight details into our form and send the claim. The whole procedure takes less than 3 minutes to complete. As soon as one of our case agents has processed your application we will contact you by e-mail with further information of what will happen with your claim.
Our legal experts take care of all the communication with the airline and the processing time for a claim is usually between 6-8 weeks. If the airline refuses to pay, the claim might go to court and this will lead to a longer process. We will keep you informed throughout the whole process on what actions are being taken with your claim.
As soon as we have won your case, the compensation less the success fee will be wired to your bank account.