Starting a claim with us is free and you do not need to pay an upfront fee. We will handle everything once you send in your flight details and only charge 25% (VAT included) of the total compensation we receive from the airline. This includes any legal action we may need to take. If we lose, you never need to pay us meaning that there will be no financial risk involved for you.
Many airlines routinely deny passengers compensation by blaming “extraordinary circumstances”. Our experienced legal experts handle all communication with the airlines and will take every action necessary for you to receive compensation.
Our success fee of 25% in total gives you a higher share of your entitled compensation when the airlines pay up than if you turn to most of our competitors.
Anyone who has ever been stuck at the airport and therefore delayed for an important job meeting, a holiday in the sun, or a long overdue family reunion knows how frustrating and costly, it can be.
When you finally get back from the trip, hours or even days later than scheduled, you perhaps begin the refund-process by claiming compensation from the airline. Unfortunately, the majority of such claims are rejected due to “extraordinary circumstances” like bad weather even though the sun was shining.
This is when Forsenad.se steps in. We know everything there is to know about customer’s rights regarding compensation for delayed flights and help you get what you are entitled to when the airlines mess up. Our team will even take your case to court if need be.
Fill in your flight details in our form above, it is super simple and easy. After that, our administrators will look through your case and inform you about our process. We will handle the entire communication with the airline and look out for your right to compensation. A case is usually ready in 6-8 weeks, but if it goes to court the processing time may be longer. You will receive regular information from us about the progress of your case.
To start a case on Forsenad.se costs you nothing. We only charge a fee of a total of 25% when the airline pays out the compensation. Unless we get compensation, you do not pay us for our work. When the case is won and we received the compensation, the reimbursement will be sent directly into your bank account, minus our 25-percent commission. You get both an invoice containing a settlement with information about our compensation and the amount transferred to your bank account.
Few passengers are aware of their consumer rights protected under Regulation (EC) 261/2004 and many lack the will or legal knowledge to go through with a claim. The compensation depends on the length of the flight but also how many hours the flight was delayed and varies between €250-600 per passenger
You are entitled to flight delay compensation in accordance with the regulation when you fly with an EU Airline that departs/arrives within the EU, Norway, Iceland and Switzerland. The regulation is also applicable when you fly with all airlines that depart from within the EU.
The time limit for claims regarding cancelled, delayed or overbooked flights is determined by the national laws of each EU member state and is usually between 3-10 years.